Start a conversation

New Visual Visitor User Interface Going Live!

New Visual Visitor User Interface!

It’s with great excitement that we are announcing the upcoming release of Visual Visitor's new user interface.  Our team has been busy of over the last several months working on this latest release of Visual Visitor which includes not only a new, modern interface, but expanded features as well!  This document will review these product enhancements, answer common questions, and provide a preliminary release timeline.   Please use this information to communicate these changes and to familiarize yourself and your staff with these changes.


Updated Look and Feel

You asked and we listened.  One of the most common feature requests from our resellers has been to have a more up-to-date look and feel for the interface. Not only does the new interface have a new look and feel, but it has been built using a responsive design to ensure a consistent application experience over a wide range of devices.


New Integrated Video Tutorials

Harnessing the power of Visual Visitor has never been easier with a video based tutorial for virtually every page of the Visual Visitor application.  This will assist in team education and will help to keep your support requirements to a minimum.

New Email Campaign Link Builder

Email Campaign integration with Visual Visitor just got a lot easier.  For those of you who have used our email campaign integration, Identify ANYONE, in the past, you know how powerful a feature it is.  In order to open this feature up and make it easier to use, we have added the “Link Builder” to automatically configure the URLs needed to insert into your email campaign.  The Link Builder has common platforms available such as ConstantContact and MailChimp.  In addition, the video based tutorial will walk you through how the integration works with these products.

New Email Campaign Dashboard

As the power of our Email Campaign feature, Identify ANYONE,  has become more widely used, many have expressed an interest in receiving additional insight into their email campaign integration.  We now have a dashboard that will allow you to see your Email Campaign effectiveness as well as the number of return email tagged visitors.  The detail area of the dashboard shows the email address and the number of pages viewed by each with a convenient export to excel or clipboard.

Frequently Asked Questions

When will the interface become available for a preview?

  • You can access the interface at any time by going to
  • Please remember, this is production data.  Any change you make to your account in the new interface will impact your current account.

When will the interface be released?

  • We are scheduled to release the interface this weekend, April 16th and April 17th. This means we will be working the weekend to migrate the system.  The actual transition could take place any time between Saturday April 16th and Sunday April 17th

What browsers will the new interface support?

  • We have moved to a more modern toolset which means we will only support more modern browsers.  This should not be a problem for most as it means anything equal to or new than Internet Explorer 9 should be fine.  As a point of reference, IE9 was released in March of 2011.



Choose files or drag and drop files
  1. Carrie Miller