Allowing Our Script in Your Content Security

Allowing Our Script in Your Content Security

If your website uses a Content Security Policy (CSP), you may need to explicitly allow the Visual Visitor script to load.

How to Allow the Script

  1. Log in to your website hosting platform, CMS, or security tool (for example: Cloudflare, WordPress security plugin, server headers).

  2. Locate Content Security Policy (CSP) settings.

  3. Add the Visual Visitor domains to your script-src directive.

NotesIf you already have a script-src rule, simply append the domains rather than replacing existing entries.

After Updating CSP

  • Save your changes

  • Clear any site or CDN cache

  • Reload your website and confirm the script is loading without errors in the browser console


Alert
Common signs CSP is blocking the script.
  • Script appears installed but no engaged candidates are captured

  • Console errors referencing “blocked by Content Security Policy”

  • Network tab shows blocked or canceled script requests



    • Related Articles

    • Privacy Policy When Using Visual Visitor's Cookie Consent Banner

      Visual Visitor Privacy Policy with Cookie Banner Installation When using Visual Visitor's Cookie Consent Banner, we provide the following Privacy Policy if you do not have your own. It covers the Visual Visitor script installed on the website. All ...

    • InfoSec FAQs (Information Security FAQs)

      1. Data Security Overview What specific security protocols and encryption methods does Visual Visitor use to protect data in transit (e.g., HTTPS, TLS)? HTTPS (Hypertext Transfer Protocol Secure): All data transmitted between our users and our ...

    • Can the Client Email Plugin Track Individuals?

      The short answer is yes! The Client Email Plugin not only detects when your email is opened but also identifies recipients who are visiting your website via links in your email. This functions as first-party data - you organically collect this data ...

    • How to Adjust the Notifications for the Client Email Plugin?

      The Client Email Plugin enables you to track both automated and personalized emails. Knowing which recipients are opening your emails – and which ones are leaving them sitting in their inbox – can help you refine your strategy for content creation ...

    • Where to Find Your Installation Script

      What is your tracking script? The installation script is a critical component for your website to enhance visitor identification and analytics capabilities. Embedded into the backend of your site, this code works silently yet efficiently, operating ...