As a Reseller, where do I login?

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• Troubleshooting Login Issues for Reseller Partner Portal Access

  Reseller partners and their sub-users sometimes encounter login problems when accessing the Visual Visitor Partner Portal or white-labeled dashboard. These issues are often caused by credential mismatches, account setup steps not being completed, or ...

• How Do I Login As My Customer?

  To Login as your customer, follow these simple steps: Navigate to "Resellers --> Customers" menu Find the Client you wish to login as on your list Click on the yellow "Lock" icon under options This will take you into your client's account When using ...

• Login As your Client Function

  Login As Function If your customer has a question about his or her account, you have two options: you can rely on the customer to send over a screenshot or you can login to the account yourself. This process, known as our Login As (impersonate) ...

• Reseller Dashboard: Changing a User Email, Password Resets, and Adding Report Recipients

  Resellers managing their white-label platform sometimes need to update the default user login credentials, resolve password conflicts, or add additional recipients to client reports. This article covers each of these tasks. Changing the User Email ...

• How do I add Clients under my Reseller?

  To add clients under your White-Label Reseller: login to your Reseller Dashboard.  Click on "Resellers --> Customers" menu item. Once here, click on "Add New Customer" to fill out the client's information.  When completed, you will have added a new ...