Reseller partners and their sub-users sometimes encounter login problems when accessing the Visual Visitor Partner Portal or white-labeled dashboard. These issues are often caused by credential mismatches, account setup steps not being completed, or ...
Login As Function If your customer has a question about his or her account, you have two options: you can rely on the customer to send over a screenshot or you can login to the account yourself. This process, known as our Login As (impersonate) ...
Some account administrators want to know how frequently their team members log in to the Visual Visitor dashboard — for example, to identify who is actively using the tool or to measure ROI on seat licenses. What Is Currently Available: Visual ...
To Login as your customer, follow these simple steps: Navigate to "Resellers --> Customers" menu Find the Client you wish to login as on your list Click on the yellow "Lock" icon under options This will take you into your client's account When using ...