Error When Uploading Suppression Lists

Error When Uploading Suppression Lists

Are you experiencing an error when uploading your Suppression Lists?

You could be missing column headers in your upload. 

When uploading Suppression or Known Customer Lists you must...

  1. Use our headers
  2. Upload in a .CSV format
  3. Upload a list with less than 100,000 contacts 

Header Example:

We have attached Sample Files for both Known Customer and Suppression Lists. 

Please save them to your documents for ease of use in the future! 

Please contact support if you need to upload a list of 100,000 or more. 

    • Related Articles

    • Known Customers and Associates List

      What Are Suppression Lists? The Known Customers and Associates list provides you with the ability to process your customers without being charged for identifications. The list supports email addresses in plain text and hashed format using SHA256 ...
    • Suppression List

      What Is A Suppression Lists? The Suppression list provides you with the ability opt out of any data processing for a specific email address. Situations that would warrant the use of this list include activities such as “do not sell my data” or “do ...
    • State Suppression List

      We have three Suppression Types! Suppression List Known Customer Local Filter Suppression Local Filter Suppression. Are you a local business? Only want to receive identifications from states you select? The Local Filter Suppression list only ...
    • Klaviyo Connector

      What Is a Connector? Visual Visitor offers a great feature called Connectors. Connectors automatically connect emails and newsletters using programs such as Klaviyo, which we will discuss in this article, to easily get your leads into your email ...
    • Best Practices: Proof Of Concept (POC) For WebID +Person

      Understanding who is visiting your website can be a powerful tool. It is almost magical and almost too good to be true. So how do you verify and validate the results? Goal: Test whether the concept is feasible and viable. In addition, it enables ...