How Does the Visual Visitor Integration with Vendasta Work?

How Does the Visual Visitor Integration with Vendasta Work?

Visual Visitor is available through the Vendasta marketplace, allowing Vendasta resellers to provision Visual Visitor web identification services for their clients directly from the Vendasta platform.

How the integration works

 

·       Account provisioning:  Resellers activate Visual Visitor for a client through the Vendasta Marketplace. This creates a Visual Visitor sub-account linked to the reseller's master account.

·       Dashboard access:  Clients access their Visual Visitor dashboard through the Vendasta Business App or via the Vendasta-hosted portal, depending on your white-label setup.

·       Webhook integration:  To push identified visitor data from Visual Visitor into the Vendasta Business App CRM, configure a Zapier webhook. Use Zapier's Catch Hook for Visual Visitor data and route it to the Vendasta CRM via the Vendasta Zapier app or API.

To set up a webhook using Zapier, click here.

Selling Visual Visitor through Vendasta

When using Vendasta as your sales channel:

 

·       Use Vendasta's Marketplace as the primary channel for client orders — do not create standalone Visual Visitor accounts outside of Vendasta for clients on this program.

·       Billing is managed through Vendasta. Contact your Vendasta account rep if billing discrepancies appear between Vendasta and Visual Visitor.

B2B vs. B2C identification 

Visual Visitor supports both B2B (+Employee) and B2C (+Person) identification. When provisioning a Vendasta client, specify which plan type (B2B or B2C) is appropriate for the client's use case. Service-based local businesses typically use B2C. B2B companies targeting other businesses by job title and company use the B2B (+Employee) plan. 

If you need training on managing Visual Visitor accounts within Vendasta, contact the Visual Visitor partner team to schedule a session.