How to Update Your Reseller Logo and Branding in the Dashboard
As a reseller, you can white-label the Visual Visitor
dashboard with your own logo and brand name. Updating these settings can be
done from within your reseller portal.
Please visit our Reseller Settings article for a video guide on how to update your White Label settings.
Steps
Changing Your Logo
1. Log in to your reseller portal.
2. Navigate to Reseller > Reseller Settings.
3. Look for the Branding section, which contains an
"Upload Image" option.
4. Upload your logo file. The recommended image
dimensions are 300 x 65 pixels. If you do not have your logo at the
exact 300 x 65-pixel dimensions, most image editing tools (or free online
tools) can resize it quickly.
Logos outside the recommended dimensions will appear distorted in the dashboard header.
5. Save the
settings. The new logo should appear within a few seconds; if not, perform a
hard refresh (Ctrl+F5 / Cmd+Shift+R). The logo will also appear in branded
email reports.
Supported File Formats
Common image formats are accepted:
· PNG
(recommended for logos with transparent backgrounds)
Requesting Support Assistance
If you encounter difficulty uploading your logo, you can
send the image file (at 300 x 65 pixels) to support@visualvisitor.com and
request that they upload it on your behalf.
Other Branding Settings
In addition to the logo, Reseller Settings also includes
options to customize:
· Colors and
style elements (depending on your reseller plan).
See the Reseller Settings article in the knowledge base for
a full overview of available configurations.