How to Update Your Reseller Logo and Branding in the Dashboard

How to Update Your Reseller Logo and Branding in the Dashboard

As a reseller, you can white-label the Visual Visitor dashboard with your own logo and brand name. Updating these settings can be done from within your reseller portal.

Info
Please visit our Reseller Settings article for a video guide on how to update your White Label settings.

Steps

Changing Your Logo

1.     Log in to your reseller portal.

2.     Navigate to Reseller > Reseller Settings.

3.     Look for the Branding section, which contains an "Upload Image" option.

4.     Upload your logo file. The recommended image dimensions are 300 x 65 pixels. If you do not have your logo at the exact 300 x 65-pixel dimensions, most image editing tools (or free online tools) can resize it quickly.
Alert
Logos outside the recommended dimensions will appear distorted in the dashboard header. 

5.     Save the settings. The new logo should appear within a few seconds; if not, perform a hard refresh (Ctrl+F5 / Cmd+Shift+R). The logo will also appear in branded email reports.

Supported File Formats

Common image formats are accepted:

·       PNG (recommended for logos with transparent backgrounds)

​

Requesting Support Assistance

If you encounter difficulty uploading your logo, you can send the image file (at 300 x 65 pixels) to support@visualvisitor.com and request that they upload it on your behalf.

Other Branding Settings

In addition to the logo, Reseller Settings also includes options to customize:

·       Colors and style elements (depending on your reseller plan).

See the Reseller Settings article in the knowledge base for a full overview of available configurations.



    • Related Articles

    • Reseller Settings

      Updating Your Reseller Information If you need to make updates to your Reseller Information, you can do so directly from your Reseller Settings. Within this section, you can: Update your brand colors Upload or change your logo Access your ...

    • How to Customize Reporting and Branding for Each Client as a Reseller

      As a Visual Visitor reseller, you can customize the reporting and branding experience for each of your clients to present a cohesive white-label product. Here is what you can customize and how. White-label branding · Logo and colors: Upload your ...

    • How to Set Up a White Label Portal with Custom DNS and SSL

      Setting Up a White-Label Portal A white-label Visual Visitor portal allows your clients to access the platform using your branded domain (for example, visitors.youragency.com) instead of the Visual Visitor domain. This setup requires DNS ...

    • What is Private Label/White Label?

      Also known as white label or 'Your Brand Here', the private label allows you to take advantage of the full functionality of Visual Visitor under your own brand name and turn it into a revenue stream for your business. When you private label Visual ...

    • Creating A Subdomain for Your White Label Account

      Understanding Subdomains in a White Label Account A subdomain is a secondary domain that operates under your main domain, allowing you to create distinct sections or functionalities while maintaining your brand identity. In a white label setup, ...