While the AI Sales Rep offers extensive customization and automation capabilities, there are certain limitations and fixed elements to be aware of. Understanding these constraints will help you effectively manage and utilize the AI Sales Rep within the provided parameters.

Fixed Elements

Once certain aspects of the AI Sales Rep have been set, they cannot be altered. Here are the fixed elements you need to be aware of:

1. Names, Email Addresses, and Destination Phone Numbers:

   • Once you have decided on the names, email addresses, and destination phone numbers for your AI Sales Rep, these details cannot be changed. Ensure that you select the appropriate information during the initial setup.

2. Look-A-Like Domains:

   • The look-a-like domains assigned to your AI Sales Rep are fixed and cannot be changed. These domains are configured to enhance email deliverability and maintain brand consistency.

3. Mandatory Unsubscribe Link:

   • All emails sent through the AI Sales Rep must include an unsubscribe link. This is a mandatory requirement to comply with email marketing regulations and ensure recipients have the option to opt-out of communications.

4. Platform-Specific Email Usage:

   • Emails generated by the AI Sales Rep can only be used within our platform. You cannot export or use these emails with outside domain names or other email platforms.

5. Brand Support:

   • Each AI Sales Rep and each AI Agent can only support one brand. This means that if you have multiple brands, you will need separate AI Sales Reps for each one to ensure brand consistency and appropriate messaging.
     
     

Changeable Elements

Despite the fixed elements, there are aspects of the AI Sales Rep that you can adjust to suit your evolving needs. Here are the elements that can be changed:

1. Personality:

   • You can modify the personality of your AI Sales Rep to better align with your brand’s voice and the preferences of your audience. This includes adjusting the tone, style, and approach of the communications.

2. Promotions:

   • Promotional content and special offers can be updated as needed. This flexibility allows you to keep your communications relevant and timely, ensuring that your audience receives the most current and appealing offers.
     
     

Managing Changes

To manage these changes effectively, consider the following steps:

• Plan Ahead: Since certain elements cannot be changed once set, it’s crucial to plan your setup carefully. 

• Regular Updates: For elements that can be changed, such as personality and promotions, schedule regular reviews and updates to keep your communications fresh and aligned with your marketing strategies.

• Compliance: Ensure that all communications include the required unsubscribe link and adhere to email marketing regulations to maintain compliance and build trust with your recipients.
  
  

By understanding and adhering to these limitations and changeable elements, you can effectively utilize the AI Sales Rep to enhance your sales processes and customer engagement. This structured approach ensures that your AI Sales Rep operates within the defined parameters while providing the flexibility to adapt to changing business needs.

We are committed to helping you get the most out of your AI Sales Rep. Our support team is always here to assist you with any questions or concerns you may have. Whether you need help with initial setup, managing changes, or optimizing performance, we're here to support you every step of the way.