Reseller Email Notifications

Reseller Email Notifications

As a reseller, you may have questions about which email alerts go where and if they can be controlled. 
We have options for customizing your alert settings to suit your business needs and never miss a critical update. Optimize your reselling strategy with timely information right in your inbox.

Types of email alerts: Built in verses Optional.

  1. Built-In email alerts are automatic within our system and can not be changed. 
  2. Optional email alerts are set up by the reseller, or users over the customer account. These can be tailored to the needs of the user and reseller.


White-Label Reseller DetailsWho does this notification get sent to?Optional or Built-InWhere to find on/off switch in app
New User CreatedReseller Admin onlyBuilt InN/A
Account ProvisionedReseller Admin onlyBuilt InN/A
Successful InstallPrimary User on AccountBuilt InN/A
Reset PasswordUser LevelBuilt InN/A
Budget Cap MetReseller Admin onlyBuilt InN/A
Free Trial ExpirationReseller Admin onlyBuilt InN/A
Free Trial Hit 500 CapReseller Admin onlyBuilt InN/A
Cookie Opt-Out/InReseller Admin onlyBuilt InN/A
Client Cookie Opt-Out/InReseller Admin onlyBuilt InN/A
Billing InvoicesEmail Listed on Billing for Reseller onlyBuilt InN/A
New Account Set UpReseller Admins, Support Email, and Account Email for New AccountOptionalCheck Box in Add Customer Screen
Real-Time AlertsUser LevelOptionalNotification Settings
Daily ReportUser LevelOptionalNotification Settings
Watch ListUser LevelOptionalNotification Settings
URL AlertUser LevelOptionalNotification Settings
Client Email Message OpenUser (B2B only)OptionalGmail or Outlook email tag extension
Daily/Weekly/Monthly Buyer Intent ReportUser (B2B only)OptionalWho's Shopping, Prebuilt Campaign
Data Enrichment Job CompletedUser (B2B only)OptionalData Enrichment - Who to Contact



If you have any questions, or would like additional support please reach out to our support team. They are always happy to give more insight. 
Submit a support ticket, here.