Reseller Email Notifications
As a reseller, you may have questions about which email alerts go where and if they can be controlled.
We have options for customizing your alert settings to suit your business needs and never miss a critical update. Optimize your reselling strategy with timely information right in your inbox.
Types of email alerts: Built in verses Optional.
- Built-In email alerts are automatic within our system and can not be changed.
- Optional email alerts are set up by the reseller, or users over the customer account. These can be tailored to the needs of the user and reseller.
| White-Label Reseller Details | Who does this notification get sent to? | Optional or Built-In | Where to find on/off switch in app |
| New User Created | Reseller Admin only | Built In | N/A |
| Account Provisioned | Reseller Admin only | Built In | N/A |
| Successful Install | Primary User on Account | Built In | N/A |
| Reset Password | User Level | Built In | N/A |
| Budget Cap Met | Reseller Admin only | Built In | N/A |
| Free Trial Expiration | Reseller Admin only | Built In | N/A |
| Free Trial Hit 500 Cap | Reseller Admin only | Built In | N/A |
| Cookie Opt-Out/In | Reseller Admin only | Built In | N/A |
| Client Cookie Opt-Out/In | Reseller Admin only | Built In | N/A |
| Billing Invoices | Email Listed on Billing for Reseller only | Built In | N/A |
| New Account Set Up | Reseller Admins, Support Email, and Account Email for New Account | Optional | Check Box in Add Customer Screen |
| Real-Time Alerts | User Level | Optional | Notification Settings |
| Daily Report | User Level | Optional | Notification Settings |
| Watch List | User Level | Optional | Notification Settings |
| URL Alert | User Level | Optional | Notification Settings |
| Client Email Message Open | User (B2B only) | Optional | Gmail or Outlook email tag extension |
| Daily/Weekly/Monthly Buyer Intent Report | User (B2B only) | Optional | Who's Shopping, Prebuilt Campaign |
| Data Enrichment Job Completed | User (B2B only) | Optional | Data Enrichment - Who to Contact |
If you have any questions, or would like additional support please reach out to our support team. They are always happy to give more insight.
Submit a support ticket,
here.
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