Updating User Profiles

Updating User Profiles

Do you need to change information of a user on your account? 

If you are an admin on your Visual Visitor account you can now make updates to user profiles. 
This includes 
  1. First and Last Name 
  2. Email Address
  3. Phone Number
  4. Role
  5. Password
  6. Time Zone

Walk through how-to with our guided video below. 


Notes
Only the account admin can make adjustments to users outside of themselves.







Walk through with still visuals:







You can now update Notification Rules under Users!

Our new update allows you to update user notification and territory rules from the User profile page. This update allows for quick and easy changes. 


Notes
Updating Notification and Territory Rules will only change those alerts for the user the change is made under.







Want to change alerts on a per company basis? Click here.

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