Updating User Profiles
Do you need to change information of a user on your account?
If you are an admin on your Visual Visitor account you can now make updates to user profiles.
This includes
- First and Last Name
- Email Address
- Phone Number
- Role
- Password
- Time Zone
Walk through how-to with our guided video below.
Only the account admin can make adjustments to users outside of themselves.
Walk through with still visuals:
You can now update Notification Rules under Users!
Our new update allows you to update user notification and territory rules from the User profile page. This update allows for quick and easy changes.
Updating Notification and Territory Rules will only change those alerts for the user the change is made under.
Want to change alerts on a per company basis? Click here.
Related Articles
How to Change Your Time Zone
Do you want to update your time zone? Follow these easy steps to change your time zone for your Visual Visitor account. Once you are inside your Dashboard go to Account My Information Select the Time Zone drop-down menu Select your time zone Update ...Update My Personal Information
Do you need to update your personal information for your account? Inside your Visual Visitor dashboard, you can change your First Name, Last Name, Phone Number, and Time Zone. Users and Admins can not change their email addresses and must contact ...How to Modify Notification Settings
Want to update your notification rules? Depending on your settings when you get a new lead it notifies your email inbox. Visual Visitor has pre-set notification rules, but you might want to play with the numbers to see which one fits your needs best. ...How do I turn off notification emails?
If you're receiving too many notification emails from Visual Visitor, you can easily adjust your settings within the app. 1. Go to Lead Handling > Notification Rules 2. If you would like to disable instant alerts, make sure the first box is ...User Permission
Visual Visitor offers different levels of user permissions within the platform. Each user level determines which menus and features are accessible. This does not apply to our resellers. For Reseller users, please click here. User Levels in Visual ...