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General

Have general questions about Visual Visitor? Get answers here.

  • Are there any possible negative effects from Visual Visitor?

    Question:  Are there any possible negative effects from Visual Visitor? Could you please let me know of ANY POSSIBLE negative implications from the point of view of the site viewer? Are there any secu...

  • How does Visual Visitor compare to the Google Analytics Network Report (aka Reverse IP Lookup)?

    Google Analytics does not provide you with IP addresses - It's part of their privacy policy that no personally identifiable information is being tracked, once the visit has passed through the view fil...

  • What to do after you successfully load your script

    What to do after you successfully load your script...   Now that your script has been loaded successfully there are still a few basic things that you can do to customize your Visual Visitor account to...

  • Is there a way to see a consolidated report (All visits to date?) for VisualVisitor?

    Is there a way to see a consolidated report (All visits to date?) for VisualVisitor? Yes there is.   Follow these steps: Login > Dashboard > Search Leads > Set Desired Date range for consolidated repo...

  • How long is the free trial?

    The free trial is 14 days from the time we start collecting data. This is an important distinction. The free trial does not start the day you send us your sign up information and receive the tracking ...

  • Does Visual Visitor work outside the United States?

    Yes.  We are able to identify businesses in almost any country, including over 200 countries around the world. The image below shows just a small sample of those available. To view a complete list of ...

  • Does the Free Trial end automatically?

     It is 14 day trial and yes it does end automatically.  If you login as the customer, you can see the number of companies identified during each 14 day trial period in the upper right corner.Login > ...

  • What is Visual Visitor?

    What we do: Visual Visitor identifies anonymous website visitors.  Only 2% of all web visitors will ever call or submit an email form.  We identify the other 98%.  This can be very powerful informatio...

  • Where can I access the Overview videos

    Visual Visitor has many integrated tutorial videos.  Each section within our application has a context sensitive Help button.  This button will launch the video tutorial for your current area within t...