Start a conversation

Pricing

Get clear, concise guidance on questions related to billing, subscriptions, and accounts.

  • How much does Visual Visitor cost? Our Simple, Clear Pricing.

    For just $59/month with Visual Visitor, you get: 3 users Unlimited subdomains (blogs, etc) 20,000 pageviews (most users have less than 2,500 pageviews each month) Can be installed on an unlimited numb...

  • How do I update my credit card information?

    Updating your Visual Visitor credit card information is easy!  First, login to your Dashboard and go to Billing > Billing Info. Next, click Update Credit Card and enter your updated credit card inform...

  • How do I get a copy of monthly invoices/billing?

    Question: How do I get a copy of monthly invoices/billing?   Answer: Login to your dashboard > Left hand navigation > Billing > Account Summary > Click on the Financial Summary Tab.  Additionally, you...

  • How Do I cancel service?

    In order to cancel service, it is necessary to uninstall the code from your website.  Once the code is uninstalled, complete the attached PDF and fax to (404)920-2885 or scan and email to support@visu...

  • How do I convert my free trial into a paid account?

    To convert your free trial of Visual Visitor to a paid account, follow these simple steps: First, Login to Visual Visitor dashboard app.visualvisitor.com Second, Click the Red Sign Up button at bottom...