Ending a Paid Account

Ending a Paid Account

How do I end a client paid account? 

Ending a paid account is simple.

1. Go to Reseller > Customers > Select the Edit Button








2. Select the End Paid Account button








3. Select End Paid Account in the pop-up menu


Info
Make sure your pop-up browser is enabled.






4. Select Update Customer 








Info
and you're done!


Want to remove them from your dashboard entirely? Click here to learn how.


    • Related Articles

    • Convert a Customer from Free Trial to Paid Account

      When you're ready to switch a free trial to a paid account - follow the steps below. 1. Go to Reseller > Customers 2. Click the blue edit button next to the account you want to update. 3. Click on End Free Trial. Make Paid Account. 4. Click Update ...
    • How Resellers Can Extend or Increase Free Trial ID Limits for Client Accounts

      Managing Free Trials for your Clients When resellers onboard new clients, those accounts are typically placed on a free trial with a default number of identification credits (IDs). During the trial period, you may need to increase available IDs or ...
    • When Does the Free Trial End?

      The Free Trial will end automatically 14 - days after installing the tracking script to active the Free Trial. Our Product Specialists will be happy to convert your account into a paid plan when you're ready. You will then have an active paid account ...
    • Can I Receive a Notification When a Client Installs the Tracking Script?

      Resellers and agencies who manage multiple client accounts sometimes want an automated notification or API event when a new client successfully installs the Visual Visitor tracking script on their website. This article clarifies what is currently ...
    • Converting Your +Person Free Trial to a Paid Account

      Are you ready to upgrade your free trial to a paid account? Converting your free trial account to a +Person paid plan is easy. Start by logging into the Visual Visitor dashboard app.visualvisitor.com Then follow the 3-Step Sign-Up Wizard You will ...