Removing A Client Account
Deleting a customer profile is simple.
1. Go to Reseller > Customers
It's that easy. If you would like to learn how to add customer accounts, click here.
Related Articles
Login As your Client Function
Login As Function If your customer has a question about his or her account, you have two options: you can rely on the customer to send over a screenshot or you can login to the account yourself. This process, known as our Login As (impersonate) ...
How to Delete a User?
Do You Need to Remove a User? Removing a user from your Visual Visitor account is easy. Only an admin can delete a user. Go to 'Configuration -> Users' and select the red trash can symbol to delete a user. It will confirm you want to delete the user. ...
Moving a Client Account Between Reseller Portals or to a Standalone Account
At this time, Visual Visitor is unable to transfer existing direct accounts into a reseller dashboard. If a new reseller client was previously an active direct customer of Visual Visitor, a new account/dashboard must be created under the reseller ...
Ending a Paid Account
How do I end a client paid account? Ending a paid account is simple. 1. Go to Reseller > Customers > Select the Edit Button 2. Select the End Paid Account button 3. Select End Paid Account in the pop-up menu Make sure your pop-up browser is enabled. ...
Adding a New Client Account
Use the following steps to add a new customer. Be sure to note the examples provided for you. 1. Go to Reseller > Customers 2. Click on Add New Customer. 3. Enter company name, domain, and contact info. The system does not like duplicate emails. One ...