How to Set Up a Webhook Integration Between Visual Visitor and Go High Level

How to Set Up a Webhook Integration Between Visual Visitor and Go High Level

You can push your visitor and lead data directly into Go High Level (GHL) using a webhook. This allows new identified visitors to automatically become contacts in your GHL CRM or sub-account pipeline.

 

Step 1 - Get your GHL webhook URL

 

1.     In Go High Level, navigate to the sub-account where you want to receive Visual Visitor leads.

2.     Go to Settings > Integrations > Webhooks (or use the Triggers > Webhook action in a workflow).

3.     Create a new inbound webhook and copy the endpoint URL.

Step 2 - Configure the webhook in Visual Visitor

 

1.     In your Visual Visitor dashboard, go to Configuration > Webhook.

2.     Paste the GHL webhook URL into the endpoint field.

3.     Select the notification rules (real time alerts need to be turned on).

4.     Click Save and use the Test Webhook button to send a sample payload. 

Warning
If you do not have your real time alerts turned the trigger will not be activated, and no data will pushed over.

Step 3 - Map fields in Go High Level

Visual Visitor sends data in JSON format. Inside GHL, use a workflow with the Inbound Webhook trigger to map the incoming fields (first name, last name, email, company, phone, page visited, etc.) to GHL contact fields.

Legacy vs. current payload formats:

If you upgraded from a legacy Visual Visitor account (company-level data) to the current +Employee plan, the webhook payload format changed. The legacy payload uses company-level fields; the current payload includes employee-level person data. If GHL is receiving blank fields or mismatched data, verify which payload version your webhook is sending by checking the raw payload in the GHL workflow history. Contact Visual Visitor Support to confirm your account's payload format.

Sub-account testing:

Always test webhook delivery in a GHL sub-account before enabling it for live clients. This prevents test data from contaminating production contact lists.



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