Related Articles
Updating Your Payment
Do you need to update your credit card? We make it easy to update directly from your dashboard. To access the Billing Menu you must have Admin status. Step 1: Navigate to your dashboard and go to Billing from your menu. Step 2: Select Billing Info. ...
Payment Not Processing?
Payment not processing? There could be a couple reasons for this. Expired/Outdated Card Bank Hold Incorrect information (card holder name verses company name) when updating Information on updating your Credit Card information can be found, here. If ...
Where Should I Send a Check?
While we prefer payment through our online portal, there are times when you may need to send a check. We accept checks for quarterly (monthly payment X 3), half-yearly, and yearly payments. The mailing address for our accounting department is: Visual ...
Using the Need Help Menu
Have you used the Need Help Menu in your Visual Visitor dashboard? After logging into: app.visualvisitor.com On the left hand side of your menu at the very bottom is: Need Help. This Need Help menu gives you quick and easy access to all of our ...
Company Only Data
Can I still receive company-level data with +Employee? Yes! +Employee includes company-level ICP data for any visitors we can’t identify at the professional level but can confirm their company. If we’re unable to validate the visitor’s email address, ...