I've Reached My Budget

If you've reached your budget we recommend setting an overage budget to allow you to go past your monthly plan. However, if continue to reach your overage budget we recommend upgrading your plan. 

You can never go over your budget or overage budget.

Want to set an overage budget? Click here.

• Related Articles

• Why Did My Visitor Tracking Stop Mid-Month and How Does Overage Work?

  Visual Visitor tracks website visitors against a monthly identification limit set by your plan. Once that limit is reached, the platform stops processing new identifications for the remainder of the month. No new visitor data will appear in your ...

• How Do Identification Budget Caps Work, and How Do I Set Them to Zero to Pause?

  The identification budget cap controls how many visitors Visual Visitor will identify per month for an account. Once the cap is reached, no new identifications occur until the next month's reset (on the 1st of each month) or until you manually ...

• I've Run Out of ID's

  Have you reached your in your plan for the month? No problem. We have a couple of recommendations for you. Adjust your budget to allow overages. This will allow you to go over your monthly plan, but stop after that budget has been reached. We can ...

• How to Upgrade Your Plan or Add Credits Mid-Month

  Upgrading or Adjusting Your Visual Visitor Plan Your account needs may change throughout a billing cycle. You may run low on identification credits, need additional Who to Contact credits, or wish to move to a different plan tier. This article ...

• How To Upgrade your +Person Plan

  Want to get more out of your WebID +Person account? No problem. Let's walk through how to upgrade your +Person plan. Log into your Visual Visitor Dashboard and go to 'Billing -> Billing Info' and select 'View Details' on your +Person plan. Under the ...