Navigating Companies, Contacts, and Locations in the Database

Learn how to navigate Who to Contact by searching companies with the video below. 

Navigating Who to Contact with written details.

The relationship between companies, contacts, and locations is complex. Many companies in the database have multiple locations, including international offices.  As a result, it’s important that you set the appropriate filters to ensure you’re getting the best results.

If you're looking for a company in the database and you can't find a list of available contacts, the chances are you haven't set the Location Type filter. Setting the Location Type filter to HQ will pull up the greatest number of results, including local and international contacts. The best part is once you specify HQ, you have the option to apply additional location filters. You can limit your results based on country, state, city, and even zip code.

To apply the Location Type filter, follow the steps outlined below.

1. Go to Who to Contact > Search Companies.

2. Type in the company name and then hit enter.

3. Click on the Location filter.

4. Check the Location Type box and then select HQ.

5. Click Search.

6. When you find the appropriate company, click on their name.

7. Scroll down to find a list of available contacts.

8. To filter this list by location, click Show Filter at the top.

9. Click on the arrow next to Location.

10. Check your preferred boxes and click on items in the drop-down menus. To limit your results to contacts based in the United States, check Contact Country and then select United States from the menu.

11. Click Search.  

Setting the Location Type filter to HQ and then adding additional location parameters will ensure that you're receiving targeted, usable results. The next time you click on a company and don't see a list of available contacts, make sure you set the Location Type filter to HQ.

Interested in learning more about our contact database? Click here to learn more about our Advanced Search tool.

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