User Permission

Visual Visitor offers different levels of user permissions within the platform. Each user level determines which menus and features are accessible.

This does not apply to our resellers. For Reseller users, please click here.

User Levels in Visual Visitor

Visual Visitor has two user roles:

1. Admin 
   
2. User
   

When a new Visual Visitor account is created, the account owner is automatically assigned as the Primary Admin.

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Admin Permissions

Admins have full access to the platform, including account-level settings.

1. Create new users
2. Edit existing users
3. Access the Billing menu
4. Update billing information
5. Access the Configuration menu
6. Access all menus and features included in the account’s plan

The Configuration menu contains account-wide settings (such as State Filters or ICP Definitions).
Changes made here will affect how visitor identifications are processed across the entire account.

User Permissions

Standard Users have limited access to protect account-wide settings.

A User can: 

1. Edit their own user profile
2. Access features included in the account’s plan (for example: Person-Level Ads, AI Sales Rep, AI Sales Coach)

A User cannot:

1. Create or manage other users
2. Access the Billing menu
3. Access the Configuration menu
4. Edit other users’ profiles

Summary

Permissions	Admin	User
Create or Edit Users	✅	❌
Access Billing Menu	✅	❌
Access Configuration Menu	✅	❌
Edit Own Profile	✅	✅
Access Plan Features	✅	✅

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