What training do we offer?
Our training team is very thorough. When you sign up with Visual Visitor, our support staff will walk you through our system via web-share.
If your team is exceptionally large, we may request that you set up a couple of designated points of contact in-house that your requests funnel through. However, this is more the exception than the norm.
The Knowledge Base
is designed to help you navigate our system on your own. But if you have any questions or concerns, don't hesitate to reach out to our Support Team! You can submit a ticket
or contact us by phone or email. Our phone number is (888)586-7730 and our email address is email@example.com
As a Reseller, can I offer my prospects a free trial?
Yes, you can! We encourage you to offer all of your prospects a 14-day free trial. As you know, the trial does not begin until the code is actually installed on the prospective customer's website. Simply log in to your dashboard Select "Reseller ...
Do I need to notify the caller that the calls are being recorded?
It is always recommended to check your current state and federal laws before using call recording, as there are many different laws that apply to call recording. Some states require both parties to consent to record a phone conversation. While other ...
Need help onboarding employees with the Contacts Chrome Plugin?
To streamline the lead generation process, we've developed a Chrome Plugin which works like the Visual Visitor app but faster. The best part is everyone on your team with a Visual Visitor login can access the Plugin. This makes it easier for you to ...
Using the Need Help Menu
Have you used the Need Help Menu in your Visual Visitor dashboard? After logging into: app.visualvisitor.com On the left hand side of your menu at the very bottom is: Need Help. This Need Help menu gives you quick and easy access to all of our ...
What marketing material do you provide to Resellers?
Sometimes you need a little help, and our Reseller Marketing Support Documents offer a convenient way to have our complete documentation available at your fingertips. Our Resellers have access to the following: How It Works graphic Quickstart Guide ...