Why did my email bounce?

When Visual Visitor uncovers an email, it goes through a series of checks by our system. However, it's important to note that employment emails are not validated within the Plus Person (B2C) product but are instead validated within the Plus Employee (B2B) product.

Visual Visitor's Email Confidence Score

We assign a number (known as an Email Confidence Score) which measures the likelihood that an email is to be correct. You can view a real-time confidence score by following the steps outlined below:

1. Click on the Who to Contact Database.

2. Conduct an Advanced Search. Apply filters and hit search.

3. Check the corresponding boxes for the contacts you're interested in.

4. Click on the Export button.

5. Download this data as a CSV.

The CSV file will show the Email Confidence Score in the last column on the right. You can read more about this process in this article. 

N.B. If the confidence score falls below 40 will automatically be credited back to your account. You can read more about our Email Validation Guarantee here. 

• Related Articles

• Building Out Your Email List in Who to Contact

  Are you building out your email list in Who to Contact? Great! Are you using the Real Time Email Confidence Score to assess who you are sending it to? Let us tell you why you should use the Real Time Confidence Score. - Benefit....does that contact ...

• Utilizing the Who to Contact Database

  Are you experiencing high bounce rates? We have a helpful tip for you! Real-Time Confidence Score. We've talked about the real time confidence score before, and we will keep on talking about it! The real time confidence score gives you a score ...

• Understanding the Email Confidence Score

  The Email Confidence Score evaluates how likely an email address is to be accurate. Our software utilizes artificial intelligence to verify the authenticity of email addresses. We assign scores based on the criteria displayed in the chart below. The ...

• Email Confidence Score: Historical vs. Real-Time

  The Email Confidence Score helps you evaluate which email addresses are up-to-date. An email address that receives a score of 80 is more likely to be accurate than an email address that receives a score of 45. You can use this feature to determine ...

• Validating the Contact Records - Breaking Down the Email Scores

  Have you noticed numbers next to a contact you searched? Each lead for Visual Visitor comes with an email score between 0-100. This scale is basically a database confidence level of the email contact you have looked up. Any personal emails associated ...