Privacy Topics
How to Resolve Dual Cookie Banner Conflicts That Break Script Firing
Dual Cookie Banner Conflict A dual cookie banner conflict occurs when two separate consent banners are active on the same website at the same time. This commonly happens when a platform-native banner (such as CDK, Dealer.com, Shopify apps, or similar ...
What Happens to Visitor Identification When a Cookie Consent Banner Is Active?
When a cookie consent banner is deployed on your website alongside the Visual Visitor tracking script, the volume of identified visitors will typically decrease compared to a site without consent management. This is expected and indicates proper ...
How to Respond to Client CCPA Questions About Website Visitor Identification
If your clients — particularly those in California — raise questions about how Visual Visitor's identity resolution technology aligns with the California Consumer Privacy Act (CCPA), this article provides context and suggested talking points you can ...
Privacy Policy When Using Visual Visitor's Cookie Consent Banner
Visual Visitor Privacy Policy with Cookie Banner Installation When using Visual Visitor's Cookie Consent Banner, we provide the following Privacy Policy if you do not have your own. It covers the Visual Visitor script installed on the website. All ...
Detection of Cookie Consent (Visual Visitor vs. Third-Party CMPs)
Third-Party Cookie Q&A Question: How does Visual Visitor detect whether cookie consent has been provided, particularly if the consent management solution is implemented through Visual Visitor? Answer: When a visitor lands on your page, our consent ...
Interacting with the Cookie Consent Banner
What Happens When the Cookie Consent is Rejected? If a visitors denies the cookie consent then any data tracked can not be used on that visitor. What Happens When a Visitor Accepts Cookie Consent? When a visitor accepts to the cookie consent they are ...
Cookie Consent Resources
What are cookies? Most websites use cookies. These small data files store information in web browsers. They “remember” your previous visits. In other words, they streamline the user experience by saving logins, previous shopping carts, and more. What ...