General
What to do with the Data Collected
Visual Visitor provides valuable insights into who is visiting your website — even if they don't fill out a form. Once a visitor is identified, you can take strategic action to drive engagement, follow-up, and conversions. Here's how you can make the ...
What is the Difference Between +Person and +Employee
Understanding the Difference Between Plus Person and Plus Employee Visual Visitor offers two powerful data platforms: +Person and +Employee. Each platform is designed to meet different business needs. While both solutions provide real-time ...
What are the Instant, Daily and Weekly Email Reports
Your Notification Rules are preconfigured settings designed to send you various types of email alerts, including instant email alerts, daily reports, weekly reports, and URL-specific alerts. Below is a detailed breakdown of each report type. Send ...
InfoSec FAQs (Information Security FAQs)
1. Data Security Overview What specific security protocols and encryption methods does Visual Visitor use to protect data in transit (e.g., HTTPS, TLS)? HTTPS (Hypertext Transfer Protocol Secure): All data transmitted between our users and our ...
When Does My Password Link Expire?
When Does My Password Link Expire? Your reset password link expires after 10 minutes. Alternatively, You can also update your password in the User Profile. A step by step guide can be found, here.
Updating Your Payment
Do you need to update your credit card? We make it easy to update directly from your dashboard. To access the Billing Menu you must have Admin status. Step 1: Navigate to your dashboard and go to Billing from your menu. Step 2: Select Billing Info. ...
Data Discrepancy
When analyzing website traffic, it's not uncommon to encounter discrepancies or inaccuracies in the data collected. Several factors can contribute to data showing up incorrectly when capturing visitors to your website: Misconfigured Tracking Tools: ...
How long does a person need to be on my website to be identified?
Visual Visitor's identification software works in real-time. Within seconds of a visitor clicking on your website, Visual Visitor captures their information and feeds it into your Dashboard: ...and Leads page: However, it's worth noting that you have ...
What Is a UTM?
Marketers utilize blog articles, PPC ads, and social media posts to direct traffic to their websites. But how do they know which channels are effectively increasing their website traffic? That’s where an Urchin Traffic Monitor, or UTM, comes in. By ...
How is Time Spent Determined?
How is time spent on a page determined? Once the webpage loads our javascript is executed, this starts a timer that is counting how much time is spent on the page. Once the visitor moves to another page of your site, the tracking script reloads with ...
Visual Visitor Cookies for B2B
What are cookies? Cookies are small text files placed on your computer by websites and sometimes by emails. Cookie names usually include a unique visitor ID and the name of the website. Visual Visitor cookies are named: vv_session_id - 30 minutes ...
Does Visual Visitor Have Any Negative Effects?
Question: Are there any possible negative effects from Visual Visitor? Could you please let me know of ANY POSSIBLE negative implications from the point of view of the site viewer? Are there any security warnings to the visitor? Does Visual Visitor ...
What Should I Do After Uploading the Tracking Script
What to do after you successfully load your script... Now that your script has been loaded successfully there are still a few basic things that you can do to customize your Visual Visitor account to better meet your needs. This article will walk ...
Is there a way to see a consolidated report (All visits to date?)
Yes, there is. Follow these steps: Login to app.visualvisitor.com Go to "Leads --> Search Leads" Select from one of the listed reports Select your "Date Range" and run the report
Visual Visitor! What is It?
Visual Visitor is a set of Sales and Marketing Enablement tools that turn anonymous website visitors into qualified sales leads. Without any registration forms, Visual Visitor identifies who is on your website and what products or services they are ...