Resellers
How to Resend the Setup Email
In the dynamic world of technology and client services, ensuring that your clients or users are well-informed about the initial setup process of your platform is crucial. There may be instances where you need to resend a setup email to a client or ...
Reseller Email Notifications
As a reseller, you may have questions about which email alerts go where and if they can be controlled. We have options for customizing your alert settings to suit your business needs and never miss a critical update. Optimize your reselling strategy ...
Creating A Subdomain for Your White Label Account
In the context of a white label account, a subdomain refers to a secondary domain that is part of the main domain. The main domain is typically associated with the primary brand or service, while the subdomain allows for the creation of distinct, ...
CAN-SPAM Act
What is CAN-SPAM? The CAN-SPAM Act is a Consent Guide for Businesses regarding email marketing legalities. When sending out emails whether it be bulk mail, commercial messages, or cold emails there are laws that must be followed. A few things your ...
What is the difference? Cold Email VS Spam.
Cold email is not illegal (but must follow CAN-SPAM guidelines) The Federal Trade Commission has clarified CAN-SPAM “doesn’t require initiators of commercial email to get recipients’ consent before sending.... There is no opt-in requirement." Click ...
What is Private Label/White Label?
Also known as white label or 'Your Brand Here', the private label allows you to take advantage of the full functionality of Visual Visitor under your own brand name and turn it into a revenue stream for your business. When you private label Visual ...
How do I become a reseller?
Our Reseller Edition is specially designed so that you can attach your name and logo to the site and make it your own revenue stream. Your customers will never know we exist! The Visual Visitor Reseller Edition is ideal for: Web Designers Creative ...
Updating your DNS SPF Record in Rackspace
To add an SPF TXT record by using the Cloud Control Panel, follow these steps: Log in to the Cloud Control Panel. In the top navigation bar, select Networking > Cloud DNS. Click the action gear next to the name of the domain that you want to modify, ...
Updating your DNS SPF Record on WIX
To add or update an SPF record: Click to go to the My Domains page. Note: If you have more than one domain in your account, select the relevant domain. Click the Advanced tab. Click Edit DNS. Scroll down to the TXT (Text) section. Click Add another ...
For some reason, we are getting our customer's email alerts. What do I do?
It appears you have added 'your' code to your customer's website. Here is how to correct: Login to your dashboard Go to "Resellers --> Customers" Login as Customer Once logged in as customer: Go to "Configuration --> Installation" Copy the ...
As a Reseller, can I offer my prospects a free trial?
Yes, you can! We encourage you to offer all of your prospects a 14-day free trial. As you know, the trial does not begin until the code is actually installed on the prospective customer's website. Simply log in to your dashboard Select "Reseller ...
What information do you need from me to convert my account to a private label reseller?
In order to change your account into a reseller, we need to know a couple of items. Currently our customer's login to https://app.visualvisitor.com We change this to your subdomain. What do you want your subdomain to read? ...
As a Reseller - How do I create separate reports for my different customers?
As a Reseller, creating reports can be very important for your business so understanding this process is extremely important. Fortunately, we have made it a simple and straightforward process for you. Inactive Customer Summary Go to your Dashboard ...
I just signed up as private label Reseller. What's next?
Congratulations! Now that you have signed up as a private label Reseller, there are a couple of things you will want to do right away. First, you will want to upload your logo to customize with your brand. This is really the only step that needs to ...
How do I add Clients under my Reseller?
To add clients under your White-Label Reseller: login to your Reseller Dashboard. Click on "Resellers --> Customers" menu item. Once here, click on "Add New Customer" to fill out the client's information. When completed, you will have added a new ...
As a Reseller, where do I login?
After being converted to a reseller, you will receive a special URL that is unique to your domain and customers. If you do not know what this, click the "Submit a Ticket" button above and we will help you with this.
How Do I Login As My Customer?
To Login as your customer, follow these simple steps: Navigate to "Resellers --> Customers" menu Find the Client you wish to login as on your list Click on the yellow "Lock" icon under options This will take you into your client's account When using ...
Will my customer know about Visual Visitor?
Nope. We are a 100% private labeled/white-labeled solution. We are completely invisible to your customer. When you private label Visual Visitor, Your customer's login to your privately branded site Your customers see your logo Your customers get ...
Can my customer upgrade to a paid account without me knowing?
No! As part of the Reseller, you manage which accounts are upgraded to a paid account under your umbrella.
What is included in the Visual Visitor private label Reseller Package?
When you become a Visual Visitor private label Reseller, you get access to a full complement of marketing support. The full Private Label marketing package, all ready to be customized with your brand, includes: Quick Start Guide PowerPoint slides for ...
Do you allow resellers outside of the United States?
Yes, we do! Interested in becoming a Reseller? Contact our support team by submitting a ticket above to get started! Private label resellers' customers never know we exist. You bill your customer whatever you want (market rate is ...
What marketing material do you provide to Resellers?
Sometimes you need a little help, and our Reseller Marketing Support Documents offer a convenient way to have our complete documentation available at your fingertips. Our Resellers have access to the following: How It Works graphic Quickstart Guide ...
What is Private Label/White Label?
Also known as white label or 'Your Brand Here', private label allows you to take advantage of the full functionality of Visual Visitor under your own brand name and turn it into a revenue stream for your business. When you private label Visual ...